📜 Privacy Policy – Indori-Farms.store
Indori-Farms.store (“Website”, “We”, “Us”, “Our”) respects your privacy and is committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or purchasing through Indori-Farms.store, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information from you:
Personal Identification Details – Name, Address, Mobile Number, Email Address.
Payment Information – UPI, Debit/Credit Card, Net Banking, Wallets (processed securely through third-party payment gateways).
Order Details – Products purchased, billing and shipping address, transaction records.
Technical Data – IP address, browser type, device information, cookies, and analytics.
Communication Data – Feedback, reviews, inquiries, or responses through our contact form.
2. How We Use Your Information
Your data is used for the following purposes:
To process and deliver your orders.
To send order confirmations, invoices, and updates.
To improve website functionality and customer experience.
To send promotional offers, newsletters, and marketing (only if you opt-in).
To resolve complaints, disputes, or queries.
To comply with legal requirements and prevent fraud.
3. Sharing of Information
We value your privacy and never sell or rent your personal information to any third party. However, we may share data in the following cases:
Service Providers – With logistics partners, delivery services, and payment gateways to complete your order.
Legal Obligations – When required by law enforcement or government authorities.
Business Transfers – In case of merger, acquisition, or sale of assets.
4. Data Storage & Security
All sensitive information (payment, login data) is encrypted using SSL technology.
We implement firewalls, anti-virus, and strict access controls.
Customer passwords are stored in encrypted format.
However, no transmission over the internet is 100% secure; we strive to protect your data but cannot guarantee absolute security.
5. Cookies Policy
Our website uses cookies to improve browsing and shopping experience:
Session Cookies – For smooth login and cart management.
Analytical Cookies – To understand traffic and performance.
Marketing Cookies – To show relevant ads and offers.
👉 You can manage or disable cookies anytime from your browser settings.
6. Your Rights
As a valued customer, you have the following rights:
Right to Access – You can request the personal data we hold about you.
Right to Rectification – You can correct incorrect or incomplete details.
Right to Deletion – You can request to delete your personal information.
Right to Restrict Processing – You can stop us from using your data for marketing.
Right to Data Portability – You can request a copy of your data in electronic form.
7. Third-Party Links
Our website may contain links to third-party websites (suppliers, payment gateways, or partners). We are not responsible for their privacy practices. Please read their policies before sharing any information.
8. Children’s Privacy
Indori-Farms.store does not knowingly collect personal information from children under the age of 18. If you are under 18, you may only use this site with parental or guardian consent.
9. Marketing & Communication
By providing your email/phone, you agree to receive transactional and promotional messages.
You can opt out anytime by clicking the “unsubscribe” link in emails or contacting us directly.
SMS/WhatsApp promotions will follow TRAI and legal guidelines.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach us at:
📧 Email: sonu@indori-farms.store
📞 Phone: +91-9109711019
📍 Address: Raipur, Chhattisgarh, India